(For All apps and websites of Swapo)

 Please read this Privacy Policy very carefully. This contains important information about your rights and obligations. This Privacy Policy sets out the manner in which Swapo Apps (hereinafter referred to as "Swapo ", "We", "Us") collects, uses, maintains and discloses information collected from the users of our mobile or desktop application and websites (hereinafter referred to as ‘You’, ‘Your’, ‘User’). This Privacy Policy applies to the Swapo mobile or desktop application software/ technology and websites (hereinafter referred as "App", "Websites") which is owned by Swapo Internet Platform. By downloading, installing or using or by registering Your profile with the App or website, You are consenting to the use, collection, transfer, storage, disclosure and other uses of Your information in the manner set out in this Privacy policy.

 This Privacy Policy does not apply to the practices of third parties that Swapo does not own, control, or manage including but not limited to any third party websites, services, applications, or businesses ("Third Party Services"). Swapo does not take responsibility for the content or privacy policies of those Third Party Services. Swapo encourages you to carefully review the privacy policies of all Third Party Services You access.

 If you do not agree to any of the provisions of this Privacy Policy, You should not download, install and use the App or website. Swapo may revise, alter, add, amend or modify this Privacy Policy at any time by updating this page. By downloading, installing and/or using this App, You agree to be bound by any such alteration, amendment, addition or modification.

1. INFORMATION WE MAY COLLECT THROUGH OUR APP/WEBSITE:

1.1. Personally Identifiable Information

 Swapo may collect personal information that identifies you in a variety of ways, including, but not limited to the information submitted during download and installation of the App or in connection with registration for other activities or features offered through the App or website. Personally identifiable Information collected may include name, mailing address, email address, phone number and demographic information such as gender, nationality, postcode, your credit card/debit card details in case you choose to subscribe our paid services as defined in our terms of use using your credit/debit card, Copy of your identity proof (driving license, passport or other card, whichever is convenient for you) and real time image of your face, in case you have opted for the KYC verification as available on the platform. Please note that the KYC verification is currently available to a limited number of users, a copy of the registration certificate (RC) of your business in case you have opted to provide it while listing your business on our Services (note that the option to provide RC is currently available to a limited number of users) and other Swapo personal collect information allowed by you. Personally Identifiable Information only if you voluntarily submit information to us such or provide access to such information by connecting to social networking sites through the App or website for example when you use the facilities available on the App or engage in certain App related activities including but not limited to becoming a member or signing up for an account or linking an account through a social network including, but not limited to Facebook, Twitter, Google Plus, and LinkedIn or when corresponding with us by e-mail or phone to use any other interactive features of the App or website. You can always refuse to supply personally identifiable information, execs that it may prevent you from using the App or website, or certain features of the App or website.

1.2. Non-personally Identifiable Information

 Swapo may collect non-personal information about you whenever you access or interact with our App or any of the related services.

1.3. Data we collect automatically when you use of our Services

When you interact with our Services, we automatically collect the following information about you:

Device Information

• We collect device-specific information such as operating system version, unique identifiers. For example, the name of the mobile network that you are using. We associate the device identifiers with your Swapo account.

Location information

• Depending on your device permissions, if you post an item on our Platform, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points and mobile towers. Your location data allows you to see user items near you and helps you in posting items within your location. In case we need your location data, we will first show you a pop-up which will ask you to choose to allow or not to allow us to access your location data. If you do not allow us to have access to your location data, you will still be able to use our Services but with limited functionality. If you do allow us to access your location data you can always change this later by going to the settings on our Website or App our Platform and disable the permissions related to location sharing.

Client and Log data

• Technical details, including the Internet Protocol (IP) address of your device, time zone and operating system. We will also store your login information (registration date, date of last password change, date of the last successful login), type and version of your browser.

Click stream data

• We collect information about your activity on our Platform, which includes the sites from which you accessed our Platform, date and time stamp of each visit, searches you have performed, listings or advertisement banners you clicked, your interaction with such advertisements or listings, duration of your visit and the order in which you visit the content on our Platform.

Cookies and Similar Technologies

• We use cookies to manage our users’ sessions, to store your preference language selection and deliver you relevant advertisements. "Cookies" are small text files transferred from a web server to the hard drive of your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences, and your username. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Platform may become inaccessible or not function properly. For more information on the cookies we use, please see our Policy on Cookies and Similar Technologies.

2. HOW Swapo USES THE COLLECTED INFORMATION?

2.1. Swapo may collect and use your personal information for the following purposes:

 Swapo may use this information to control your access to the App or website as well as use of the App or website, to communicate with the you, customize your experience of using the App or website and and/or the content of any email newsletter or other material that Swapo may send from time to time and provide information that may be useful or interesting based on the content and personally identifiableinformation relating to you.

 Your email address will be used to information, send user administrative information, changes in account settings and any changes to the App or website or updating User on new policies of Swapo. Apart from this if you choose to opt-in to our mailing list, you will receive periodic emails that may relate to company news, related product or service information, etc. Email address may also be used for responding to any of the inquiries, questions, and/or any other requests made by you. If at any time You want to unsubscribe from receiving future emails, Swapo has included detailed unsubscribe instructions at the bottom of each email or you may contact Swapo via the App or website

 Swapo may further use the collected information to analyse the use of the App or website, and the people visiting and using the App or website, for the purpose of improving the features of the App or website. Information provided by you helps Swapo in responding to Your customer service requests and support efficiently. Needs Swapo may more use information in the aggregate to understand how users, as a group are using the App or website. Swapo may use the personal information provided by the User to prevent or take action against activities that are, or may be, in breach of the "Swapo User Agreement", "Terms and Conditions" and any applicable laws.

2.2. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests to improve our Services and to provide you a safe and secure Platform.
• Where we need to comply with a legal or regulatory obligation.

 In certain circumstances, we may also process your personal data based on your consent. If we do this, we will let you know the purpose and the category of personal data to be processed at the time we seek your consent.

 We have set out below a description of the reasons for which we use your personal data, [and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate].

2.3. Why do we process your personal information?

 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests to improve our Services and to provide you a safe and secure Platform.
• Where we need to comply with a legal or regulatory obligation.

 In certain circumstances, we may also process your personal data based on your consent. If we do this, we will let you know the purpose and the category of personal data to be processed at the time we seek your consent.

 We have set out below a description of the reasons for which we use your personal data, [and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate].

2.4. For providing access and delivering Services through our Platform

1. If you log in using your mobile number or email id, we use your first name and last name, mobile number and/or e-mail address to identify you as a user and provide access to our Platform.
2. If you log in using your Facebook account or Google account or your Apple ID, we use your first name and last name and your email address of such account, as well as the URL to your profile picture (except for Apple ID) we use your first name and last name from your Facebook profile and the Facebook e-mail address to identify you as a user on our Platform and to provide you access to our Platform.
3. We use third party payment service providers to process any payment you make to our Services. Depending on the method of payment, you may be requested to provide us with your payment and credit card details which we will then provide to the payment service provider in order to process your payment. We do not store your credit card information, unless you choose the option to save such information in order to make recurring payments easier without having to re-enter your details each time. In such cases, we only store your card holder name, the card expiry date, your card type and the last four digits of the card number. We do not store any credit card code verification values and merely forward such values and your credit card number in an encrypted manner for the purpose of processing your payment by our payment service provider

 We process the above information for adequate performance of our contract with you

3. HOW Swapo PROTECTS USER’S INFORMATION

3.1. Swapo adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, and data stored on the SLS 4 E App. Sensitive and private data exchange between the Application and its users happens over a SSL (Secure Socket Layer) secured communication channel. However, Swapo cannot guarantee the security of any information obtained through unauthorized entry or use, hardware or software failure, and other factors that may compromise the security of user information at any time. It is important for the User to prevent unauthorized access to his/her account and personal information by limiting access to his/her device

4. SHARING USER’S PERSONAL INFORMATION

 Required by or litigation to disclose personal information about users, may disclose information about the user determines for national security, law enforcement, other issues public importance that disclosure of information necessary

 App website we may place “cookies" on your hard drive for record-keeping purposes to enhance your experience or sometimes to personalize your experience. Cookies are small text files that are placed on your computer’s or mobiles hard drive by the App or Website you visit. Cookies help us to identify information activities relating and to information relating to your retain your preferences and history on the App.

4.1 Who do we share your data with?

 Corporate affiliates: We may share your data with our group companies, which are located within as well as outside India and help us in providing business operation services such as product enhancements, customer support and fraud detection mechanism.

 Third Party Service Providers: We use third party service providers to help us deliver certain aspect of our Services for example, cloud storage facilities.

 We conduct checks on our third-party service providers and require them to respect the security of your personal data and to treat it in accordance with the law. We do not allow them to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 Advertising and analytics providers: In order to improve our Services, we will sometimes share your non-identifiable information with analytics providers that help us analyze how people are using our Platform/Service. We, share your information with them in non-identifiable form for monitoring and reporting the effectiveness of the campaign delivery to our business partners and for internal business analysis. For further details about our advertisers and analytics providers.

 Law enforcement authorities, regulators and others: We may disclose your personal data to law enforcement authorities, regulators, governmental or public bodies and other relevant third parties comply with any legal or regulatory requirements.

 We may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy statement.

 Publicly available information: When you post an item for sale using our Services, you may choose to make certain personal information visible to other Swapo users. This may include your first name, last name, your email address, your location and your contact number. Please note, any information you provide to other users can always be shared by them with others so please exercise discretion in this respect.

5. Ad targeting cookies: Swapo and/or our service providers may use advertising cookies to deliver ads that are more relevant to you and your interests.

5.1. You may choose to disable cookies by turning off cookie feature on the web browser. However, by disabling this feature, some parts of the App may not function properly. This may prevent you from taking full advantage of the App.

5.2. Our Platform may contain links to third party websites or apps. If you click on one of these links, please note that each one will have its own privacy policy. We do not control these websites/apps and are not responsible for those policies. When you leave our Platform, we encourage you to read the privacy notice of every website you visit.

6. WHAT CHOICES USER HAS REGARDING THE USE OF HIS/HER INFORMATION

 6.1. In case, if the user is receiving marketing or promotional emails from Swapo , You have the option to "opt out" of such marketing emails by following the instructions in those mails or by emailing Swapo at . If the user opts out, he/she may still receive non-promotional emails from Swapo, such as emails about his/her account or any ongoing business relations entered into by Swapo.

7. CHANGES PRIVACY POLICY TO THIS

 7.1. Swapo may update and revise this Privacy Policy from time to time.

 You are encouraged to Periodically check this page to stay informed about changes to this Privacy Policy. You hereby acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of the modifications. If you disagree to any of the changes to the Privacy Policy, you shall refrain from using or accessing our App or website. Your continued use of the App following the posting of the revised Policy shall indicate your acceptance and acknowledgement of the changes and you will be bound by it.

8. YOUR ACCEPTANCE OF THESE TERMS OF PRIVACY POLICY

 8.1. By using our App or website, you are signifying your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, You shall not access or use our App or website. Your continued Access or Use of our Apps or websites following the posting of changes to this Privacy Policy will be deemed to be the acceptance of these changes by the User.

9. CONTACTING US

 9.1. If you have any questions about this practices of Privacy our Apps Policy, and websites or Your dealings with the Apps or websites or any of the features or any Legal Queries about the Apps and websites, please E-mail id : and Contact Number +91-93844 97979 at:

This Document was last updated on 26th Aug 2022.